Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, use the Platform, or communicate with us. This may include:

• Name and email address
• Organization and role information
• Training progress, quiz scores, and completion records
• Device and browser information for technical support
• Communications you send to us (support requests, feedback)

2. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve the Platform
• Track and report training progress to your organization
• Send you administrative messages and updates about the Platform
• Respond to your comments, questions, and support requests
• Detect and prevent fraud, abuse, or unauthorized access
• Comply with legal obligations

3. Firebase / Google

The Platform uses Google Firebase for authentication and data storage. Google may collect certain information automatically when you use Firebase services, including device identifiers, IP addresses, and usage data. This information is subject to Google's own privacy policy.

We encourage you to review Google's Privacy Policy at https://policies.google.com/privacy for more information on how Google handles your data.

4. Data Storage

Your training data is stored securely using Firebase Cloud Firestore and associated Google Cloud services. Data is encrypted in transit and at rest. We retain your training records for the duration of your organization's subscription and for a reasonable period thereafter to support compliance reporting.

If your organization terminates its subscription, your account data may be deleted after a notice period. You may request earlier deletion by contacting support.

5. Cookies

The Platform uses essential cookies and local storage to maintain your session and preferences. We do not use advertising or tracking cookies. You may configure your browser to reject cookies, but this may affect your ability to use certain features of the Platform.

6. Third-Party Services

We may use third-party services that collect information used to identify you. These third-party service providers have their own privacy policies regarding how they use such information. We encourage you to review the privacy policies of any third-party services accessed through the Platform.

7. Children's Privacy

The Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Platform after any changes constitutes acceptance of the updated policy.

9. Contact

If you have any questions about this Privacy Policy, please contact us at:

LibertyHail Training Support
support@libertyhail.com